Sedera Health
Sedera Health, a non-profit medical cost-sharing organization, sought to build on early success and enter a phase of accelerated growth.
Sedera engaged MOD+Co to develop and implement the lead nurture campaigns, CRM strategy, sales processes, and marketing automation needed to scale operations effectively.
The lead lifecycle, from first contact to enrollment, was the whole engagement.
Capabilities
Go To Market
Digital Strategy
Sales Enablement
Sales & Marketing Alignment
Conversion Optimization
A/B Testing
Automated Lead Nurture
Lead Lifecycle Optimization
Technology
Marketing Automation
MarTech Consulting
Data
Journey Analytics
Audience Segmentation
01
Advanced Lead Engagement Strategy
Given the inherent demand for Sedera’s unique healthcare solution, MOD+Co crafted a strategy to engage leads throughout the customer journey.
Creative and integrated marketing teams designed an intuitive, automated marketing and sales funnel that leveraged data and technology to drive scalable growth.
02
Lead Scoring and Automation Model
MOD+Co established a new lead scoring and automation model that categorizes prospective customers into actionable segments and automatically moves leads into different streams at the right time.
This foundational work tailored optimization tactics and improved overall funnel efficiency.
For me, working with MOD is invaluable. They understand the bigger picture of what we needed as a business and strived to achieve our objectives through analysis and strategy. Thanks to their knowledge of our automation needs, along with their strategic team, we were able to successfully transition platforms and reach a new level of success in our nurture campaigns. I would highly recommend them to anyone who is struggling to fully automate their customer journey and measure success.
— Nicole Ramirez, Director of Performance Marketing, Sedera Health
03
Nurture Campaigns on One Platform
To enhance engagement, MOD+Co developed customized email nurture campaigns, landing pages, and dynamic lead forms, placed at each stage of the customer journey.
Salesforce Marketing Cloud was implemented to consolidate data, with dashboards created to track customer origins and interactions.
04
Rebuilding the Sales Process
MOD+Co revamped the entire CRM sales process to align with and support the new technology-driven approach.
Sales and marketing now work one funnel, with the same scoring and the same data.
The Results
The enhancements to Sedera Health’s lead lifecycle achieved impressive results.
Lead-to-close rate rose 56 percent, and the time from lead to first contact and from lead to enrollment fell by roughly two-thirds.
Sales reaches enrollment with 20 percent fewer touchpoints.
Let’s Work Together
For new business inquiries, speaker engagements, or general information, please complete the form below and we’ll be in touch.
"*" indicates required fields
.png)
Back to Case Studies

