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Hewlett Packard Enterprise
HPE recognized an opportunity to optimize and modernize its global services renewals operation, with a focus on long-tail contracts managed through a broad partner ecosystem.
The goal was to simplify the renewals experience, improve internal efficiency, and enhance collaboration across teams and partners. To support this transformation, HPE partnered with MODintelechy to define a strategic path forward.
Rather than starting with a technological decision, the initiative began with a structured business case that provided a clear understanding of current-state challenges, identified areas for improvement, and aligned stakeholders around a measurable, data-informed roadmap for change.
Capabilities
Go To Market
Business Case
Strategy & Planning
Technology
Platform Assessment
Transformation
Digital Transformation
01
Laying the Foundation with a Business Case
MOD+Co began the engagement by leading a comprehensive discovery process to assess HPE’s existing renewals motion.
This included auditing workflows, technology touchpoints, partner engagement models, and current-state performance across regions.
Using a structured diagnostic approach, the team identified key areas of friction and inefficiency, as well as opportunities for automation and simplification.
The business case served as a strategic anchor, quantifying both the risk of inaction and the potential value of transformation. It enabled early alignment among stakeholders and provided executive leadership with the clarity needed to support the initiative.
02
Cross-Functional Stakeholder Engagement
Recognizing that successful transformation depends on broad alignment, MOD+Co facilitated collaboration across HPE’s sales, operations, finance, and partner teams.
These sessions uncovered regional nuances, surfaced data and system dependencies, and helped build internal advocacy for change.
MOD+Co also introduced a phased planning model that allowed teams to evaluate progress and ROI at each stage of the rollout.
03
Platform Strategy and Technology Fit Assessment
MOD+Co conducted a thorough evaluation of five renewal automation platforms, using a scorecard approach to compare functionality, integration readiness, partner usability, and scalability.
Renewtrak was ultimately selected as the recommended platform due to its global reach, renewals automation capabilities, frictionless digital renewals experience, ability to support long-tail renewal engagement at scale, and alignment with HPE’s long-term goals.
04
Planning for Scalable Transformation
MOD+Co developed a phased implementation strategy tailored to HPE’s regional operations and internal systems. The rollout began with targeted pilots in high-priority geographies to validate workflows, gather feedback, and fine-tune enablement resources before broader deployment.
MOD+Co developed a phased implementation strategy tailored to HPE’s regional operations and internal systems. The rollout began with targeted pilots in high-priority geographies to validate workflows, gather feedback, and fine-tune enablement resources before broader deployment.
Supporting KPIs and success metrics were established to track measurable progress at every stage. The result was a clear, executable plan designed to drive operational efficiency, strengthen partner engagement, and enable long-term innovation.
The Results
Through a structured and collaborative approach, HPE established a clear vision and actionable plan to modernize its global renewals operations.
By grounding the initiative in a strong business case, the company aligned stakeholders, confirmed platform fit, and built a phased strategy that supports long-term scalability.
The resulting roadmap positions HPE to deliver a more efficient, connected, and digitally enabled renewal experience.
This work laid the foundation for continued modernization across teams, partners, and systems while supporting broader goals around operational agility and customer engagement.
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